---
title: "Privacy Policy — Ona Hormone Balancing & Wellness"
description: "How Ona Hormone Balancing & Wellness collects, uses, and protects your information."
lang: en
json-ld:
---

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Legal

# Privacy  Policy 

Last updated March 2026

## Information We Collect

Ona Hormone Balancing & Wellness ("we," "us," or "our") collects information you provide directly to us when you use our telehealth services. This may include your name, email address, phone number, date of birth, medical history, health information, insurance details, and any other information you choose to provide during consultations or through our patient portal.

## How We Use Your Information

We use the information we collect to provide, maintain, and improve our telehealth services; communicate with you about appointments, treatments, and health-related matters; process payments and insurance claims; comply with legal obligations including HIPAA regulations; and send you updates about our services with your consent.

## HIPAA Compliance

As a healthcare provider, Ona Hormone Balancing & Wellness is committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We implement physical, technical, and administrative safeguards to protect the confidentiality, integrity, and availability of your health information.

## Data Security

We employ industry-standard security measures to protect your personal and health information. Our telehealth platform uses end-to-end encryption, secure data storage, and access controls to prevent unauthorized access, disclosure, alteration, or destruction of your information.

## Information Sharing

We do not sell your personal information. We may share your information with third-party service providers who assist in operating our services (such as our EMR platform), with other healthcare providers as necessary for your treatment, and as required by law or legal process.

## Cookies & Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. You may control cookie preferences through your browser settings or our cookie consent banner.

## Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your medical records, opt out of non-essential communications, and file a complaint if you believe your privacy rights have been violated. To exercise these rights, please contact us directly.

## Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact Ona Hormone Balancing & Wellness through our patient portal or visit our website for the most current contact information.

Begin Your Journey

## Feel like yourself  again

Concierge midlife care, thoughtfully personalized. Schedule a private consultation and discover what balanced, vibrant wellness looks like for you.

[Schedule a Consultation](https://www.optimantra.com/optimus/patient/patientaccess/prospects?pid=eGFsQUVKbHhpeE5VUnMzSjJtMnJ0QT09)[Meet Your Provider](/about)

![Ona Hormone Balancing & Wellness](/assets/Ona-Logo-White-Final-BvgHjLTD.png)

A boutique, concierge midlife health practice for women in the North Columbus Suburbs.

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[Home](/)[About](/about)[Hormone Balancing](/hormones)[Weight Loss](/weight-loss)

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Concierge in-home visits · North Columbus, OH

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